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Setup BlackBerry with Exchange

  1. Click Settings

  2. Click Accounts

  3. Click Advanced Setup

  4. Select “Microsoft Exchange Active Sync”

  5. Use the following information on the next screen

- Server : secure2.dsmhosting.net
- Username : <email address>
- Email: <email address>
- Password : <password used to login email >
- Domain : <leave blank>


Email Setup without Exchange
To configure your Blackberry 10 device to send and receive emails:
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  1. Swipe down to access your Blackberry settings, and tap the Settings button
  2. Scroll down and select the Accounts setting
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  3. Select the Email, Calendar and Contacts option
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  4. Enter in your email address, tap Next, and then enter your email password and tap Next
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  5. Enter a description to name the email account and tap Done


Delete Email Account

  1. Swipe left to access more apps.
  2. Touch Settings.
  3. Touch Accounts.
  4. Touch the account you want to delete.
  5. Touch Delete.
  6. Touch Delete again

Unexpected error operation was cancelled



The problem is you configure ActiveSync on the Exchange server and you put the certificate on the server and on the firewall (TMG or ISA) then when somebody with Windows Mobile tries to connect using ActiveSync, he fails, and cannot get to the server, even if you check about the problem you will find everything on Exchange and ISA or TMG is clear and no dust on it!

Well, the problem maybe not in the Exchange or the firewall, there is a big chance that you can solve it from the Active Directory!


Just open the Active Directory Users and Computers and go to “View” and select “Advanced Features”

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After that, find the user who is not able to use the ActiveSync, and double-click him, and go to “Security” tab then click “Advanced”…


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Then just check the ckeck-box “Include inheritable permissions from this object’s parent” and click OK to close all the other windows…


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After this, the user should be able to connect to the server using ActuveSync with no problems…